Legal

Terms and Conditions

Fee Included

Activity Fee: Course fees, material costs, and entrance tickets.
Accommodation Fee: Standard four-star hotel.
Meal Fee: Three meals per day during the program.
Insurance Fee: International travel insurance.
Transportation Fee: Local transportation.
Service Fee: Costs for all tour leaders, camp instructors, and bilingual guides.

Passport processing fee.
Round-trip airfare between Australia and China (parents can purchase tickets themselves or through the Roina Tours organizers, with additional costs).
Personal expenses during the trip.
Compensation for damage to public equipment or other facilities.
Any other costs not mentioned above or not specified in the travel notice.

Full refund for cancellations made 60 days or more before departure.
10% of the order amount deducted for cancellations made between 59 to 45 days before departure.
50% of the order amount deducted for cancellations made between 44 to 15 days (including 15 days) before departure.
No refund for cancellations made within 14 days of departure.
If students are unable to attend due to visa or other force majeure factors, the registration fee will be refunded.

Any special circumstances for the child must be disclosed at the time of registration (e.g., dietary restrictions, allergy information, medication instructions).
If a student engages in aggressive behaviors (fighting, bullying, swearing) or unrespectful behaviours targeting local people or peers and does not want to change their behaviors after 2-3 warnings, they will be asked to leave the camp, with no refund provided.

Besides the uniform study attire, please provide additional clothing and toiletries based on your child's needs and weather conditions.
The tour leader will share updates and activity details through videos and photos in the parent group chat.
We will make efforts to take many photos of each student, but the quantity cannot be guaranteed.
The hotel does not provide automatic washing machines. Students will need to wash and dry their clothes themselves. We suggest that parents prepare enough clothes for 7 days.